DOMESTIC SHIPPING
Shipping for domestic deliveries from MooBear is charged at a flat rate of $10. It takes us 1 business day to create your order if it is a standard item as shown in the picture. If you have placed your order before 12pm on any business day, we will create, package and ship it the next business day guaranteed. Any special additions may add production time should we need to confirm anything with you prior to shipping. All orders are subject to verification and payment approval before shipping and this may delay the process by a few days. We only ship on business days and do not ship on Saturdays, Sundays or public holidays. Your package can take anything from 3 - 10 working days to be delivered depending on your location. If you would like your parcel to be delivered quicker, you may upgrade your shipping option by choosing Express Post by Australia Post at checkout. Please note that shipping estimates do not include production time. While we will do all we can to make sure your order is delivered on time, MooBear cannot be held liable for missing parcels once posted or delays in delivery due to conditions beyond our control such as courier mismanagement, severe weather, service interruptions, postal delays, Covid-19 impacts etc.
INTERNATIONAL SHIPPING
All MooBear customers are responsible for all duties, taxes, customs and/or brokerage fees applied after we have sent your order. MooBear does not collect duties, taxes, customs, or brokerage fees at the time of purchase and can also not determine what these charges may be. Please be aware that your international order may therefore be subject to additional fees that are unpaid at the time of order. Please contact your local customs office regarding your country's customs policies.
